Spa Getaway for Two at Mirbeau Rhinebeck

Spa Mirbeau is an oasis of relaxation and tranquility where quiet and calm are of the utmost importance. Mirbeau Rhinebeck appreciates your assistance in preserving the tranquil atmosphere at Spa Mirbeau.

• All Spa Guests and Resort Guests are required to check in at the Spa Desk upon arrival and upon departure.

Please plan to arrive at least 30 minutes prior to your scheduled appointment time. Arriving late for your scheduled appointment will limit time for your treatments. All treatments will end at the appropriate scheduled times.

• Spa Guests must be 18 years of age to experience a spa treatment, to enter and utilize the spa and fitness facilities.
• Alcohol is NOT recommended before or after spa treatments. Should you choose to consume alcoholic beverages, a 2-drink maximum is strictly enforced by Mirbeau Aqua Terrace staff. Mirbeau reserves the right to refuse treatment(s) to guests who appear impaired. Guests will still be responsible for and charged the full price of treatment(s).
• Guests will not be permitted to enter or depart the premises with alcoholic beverages. All alcohol must be purchased from the Inn. Aqua Terrace offers food and beverages for Spa Guests and Resort Guests only. For the safety of guests, alcoholic beverages must be transported in plastic cups available at the Spa Desk and Bistro.
• The Resting Area is a quiet oasis; Mirbeau kindly asks that you refrain from conversation. Respect the silence. Please place all mobile devices on “silent” mode.
• The use of the steam room and whirlpool is a beneficial part of your spa experience but should be used in moderation. Proper usage time will vary due to individual health considerations.
• Drink plenty of water before and after treatments to avoid dehydration.
• Swimsuits are required when using the Aqua Terrace whirlpool.
• To respect the privacy of others, photography is NOT permitted.
• The solarium currently has an occupancy of 10 due to COVID restrictions but it is never meant to be monopolized by one group of guests nor used as an event space – it is for the use of all guests. The level of noise or activity by a group in any of the spa areas should never impact other guests.

Covid Update:

Employee & Guest Health: Temperature & Wellness Check Points. Points of entry will be limited to allow the team to conduct non-invasive temperature and wellness checks utilizing no-touch thermometers. Employees, guests, members or vendors confirmed to have a temperature over 100.0°F will not be allowed entry to the property and will be directed towards appropriate medical care.

Physical Distancing

Guests will be advised to practice physical distancing by standing at least six feet away from other groups of people not traveling with them while standing in lines, using elevators or moving around the property. Physical layouts will be arranged to ensure appropriate distancing. Employees will be reminded to practice physical distancing by standing at least six feet away from guests and other employees whenever possible. All resort outlets will comply with, or exceed, local or state-mandated occupancy limits.

Hand Sanitizer

Hand sanitizer dispensers, touchless whenever possible, will be placed at key guest and employee entrances and contact areas.

Employee & Guest Health Concerns.

Mirbeau employees have been given clear instructions on how to respond swiftly and report all presumed cases of COVID-19 on property. We will be ready to provide support to guests. Employees are instructed to stay home if they do not feel well and are instructed to contact a manager if they notice a coworker or guest with a cough, shortness of breath, or other known symptoms of COVID-19. Employees and guests who are exhibiting any of the symptoms of COVID-19 while at the property are instructed to immediately notify their manager (employees) or hotel front desk (guests).

Hand Washing

Correct hygiene and frequent handwashing with soap is vital to help combat the spread of virus. All Mirbeau employees have been instructed to wash their hands, or use sanitizer when a sink is not available, every 60 minutes (for 20-seconds) and after any of the following activities: using the restroom, sneezing, touching the face, blowing the nose, cleaning, sweeping, mopping, eating, drinking, entering and leaving public areas, going on break and before or after starting a shift.

COVID-19 Training.

All employees will receive training on COVID-19 safety and sanitation protocols with more comprehensive training for teams with frequent guest contact including Housekeeping, Food & Beverage, Spa and Fitness.

Personal Protective Equipment (PPE)

Every employee entering the resort will be provided a mask and required to wear that mask while on property. Gloves will be provided to employees whose responsibilities require them as determined by medical experts including housekeeping and public area attendants in direct contact with guests.

Guest Arrival

All guests will enter through designated checkpoints. A Mirbeau Screener will greet each visitor to the property. Visitors will be screened and asked to use hand sanitizer and to wear a mask (which will be provided by Mirbeau). Appropriate signage will also be prominently displayed outlining proper mask usage and current physical distancing practices in use throughout the resort.

Cleaning Products and Protocols

Mirbeau hotels use cleaning products and protocols which meet EPA guidelines and are approved for use and effective against viruses, bacteria and other airborne and bloodborne pathogens.

Here are some tangible ways Mirbeau has ramped up efforts to guarantee guest and employee safety:

• Temperature and Wellness screenings upon arrival
• Offering and wearing of masks and other protective equipment as required by law to protect staff and guests
• Lockers will be assigned at the time of check in to adhere to physical distancing guidelines
• Schedule changes and treatment restrictions have been put into place to support reducing the number of guests in communal areas.
• Limited seating and maximum occupancy restrictions to practice physical distancing in non-treatment spaces
• Visible promotion of sanitation and hygiene efforts
• Opportunity to pay for your treatment and gratuity in advance to allow for a touchless payment transaction.
• No cash payment transactions onsite. All payments will be collected via credit, debit or gift cards.
• The Steam Room is Limited to only 1 person at a time.