National Parks Hike Guided Tour

This tour is hosted by Exodus Travels.

Deposit Policy

A deposit of at 25% per person is required upon booking (minimum US$500 per person).

Room Occupancy and Single Supplement

You can request a single supplement for an additional cost. Where a single supplement is available, paying for a single will only guarantee a room for single use. It does not necessarily mean that a twin or double room will be provided for sole occupancy. Please note that a member of the group may be allocated a single room by default if the make-up of the group means there isn’t anyone for them to share rooms with.

To guarantee a single room, payment must be made in advance. Single supplements cannot be refunded retrospectively.

Transfers

Throughout the week we have little need for transfers, however, when required we use a private minibus or make use of local buses, a practical and cost-effective way of reaching start points or returning from the end of our walk walks.

COVID-19 Policy

No vaccinations are currently obligatory but this is subject to change. Please make sure to view the latest travel updates to Mexico before traveling. 

You must be fully insured against medical and personal accident risks (to include repatriation costs and air ambulance or helicopter rescue services where appropriate). On arrival at the destination for your trip, you will be asked to present details to your leader or local representative of your policy.

You will get a refund if you have to cancel your trip due to COVID-19. You must contact your travel insurance provider in the first instance to ascertain if they offer cover for COVID-19-related reasons and if your circumstances qualify for a claim to be made with them.

For the purposes of these terms a “COVID-19 reason” is either a confirmed diagnosis of COVID-19 within 21 days prior to departure or an order, via your government's track & trace team, to self-isolate due to contact with a person who has, or may have, COVID-19 or your government has changed its advice against travel within 21 days prior to departure.

You must notify us of your need to cancel for a COVID-19 reason as early as possible (and at the latest 24 hours before your scheduled departure), and must provide us with appropriate written official evidence of the COVID-19 reason. Please note that evidence must be provided so if you have what you believe to be COVID-19 symptoms, you must arrange and take a test as soon as possible.

In the event that there is insufficient time to take a test before your departure on holiday, please call us by telephone or contact us by e-mail as soon as you can so that we can discuss your options with you. Failure to notify us at the time of the covid-19 reason may result in a refusal to the refund.

We have the right to refuse to allow you to cancel and receive a cash refund where we are not reasonably satisfied that you are canceling for a COVID-19 reason. In such circumstances, normal cancelation terms will apply.

Your COVID-19 reason must prevent you from safely joining your scheduled departure and will take into account the current applicable local government and/or destination government coronavirus guidance.

Cancellation and Refund Policy

If you cancel your booking more than 42 days prior to your trip, there is no cancelation fee. The deposit can be transferred to a new booking departing within 2 years of date of travel of the original booking. Any remaining balance will be refunded.

If you cancel your booking between 41 and 21 days (inclusive) prior to your trip, there is no cancelation fee and the balance and deposit can be transferred to a new booking departing within 2 years of date of travel of original booking.

If you cancel your booking between 20 and 15 days (inclusive) prior to your trip, you will be charged 80% of the total holiday cost.

If you cancel 14 days or less prior to your trip, (or fail to join the holiday) (inclusive), you will be charged 100% of the total holiday cost.

Safety 

You understand and acknowledge that your travel in connection with and participation in your trip may involve risk and potential exposure to injury, including emotional injury, injury to person or property and death. You also realize and acknowledge that risk and dangers may be caused by the negligence, fault or wrongdoing of the owners, directors, employees, contractors, subcontractors, officers or agents of Vacayou and Exodus or of other trip participants, contractors and/or subcontractors to Vacayou and Exodus.

You also recognize and acknowledge that risk and dangers may arise from foreseeable and unforeseeable causes. You fully understand and acknowledge that the aforementioned risks, dangers and hazards are a potential in connection with your travel and recreational activities which may take place during your trip. In consideration of the services and arrangements provided by Vacayou and Exodus, you, for yourself and for your heirs, personal representatives or assigns, do hereby release, waive, discharge, hold harmless and agree to indemnify Vacayou and Exodus, and their owners, officers, directors, agents, employees, contractors, subcontractors and affiliates from any and all claims, actions, or losses for bodily injury, emotional injury or distress, property damage, wrongful death, loss of services, lost profits, consequential, exemplary, indirect or punitive damages or otherwise which may arise out of or occur during your travel in connection with the scheduled travel package and any activities conducted in conjunction therewith.

YOU SPECIFICALLY UNDERSTAND AND AGREE THAT YOU ARE RELEASING, DISCHARGING AND WAIVING ANY CLAIMS OR ACTIONS THAT YOU MAY HAVE PRESENTLY OR IN THE FUTURE FOR THE NEGLIGENT ACTS, OMISSIONS OR CONDUCT OF THE OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, SUBCONTRACTORS, AGENTS OR AFFILIATES OF Vacayou AND Exodus.

Additional terms must be agreed upon payment.